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Your Discharge

Your physician must write a discharge order before you can leave the hospital. It is important you remember to check with your physician or nurse for any special medications or home care instructions prior to your departure from the hospital. At the time of your discharge, a hospital employee will escort you in a wheelchair to the discharge area.

Survey/Customer Service
Summa Health System wants you to have the most positive experience possible while you are a patient in one of our hospitals or facilities; therefore, you may receive a satisfaction survey which will be mailed to your home after you leave the hospital. Please provide us with your comments by completing and mailing the survey.

If you do not receive a survey and would like to give us your feedback, please call Summa Connections (800) 237-8662 and one will be mailed to you.

Summa Home Care
Summa Health System is committed to making your transition from hospital to home as easy as possible. In an effort to continue to provide patients and their families with excellent, cost-effective care, Summa Health System offers the convenience of home care services. Working closely with patients and their physicians, the Summa Home Care staff at Summa Akron City and St. Thomas Hospitals can provide patient healthcare needs from hospital to home. HomeCare services include nursing, physical, speech and occupational therapy, medical social work, registered dietitians and home-health aides. For more information about Summa Home Care, contact your social worker or patient-care coordinator.

Home Care at Summa Wadsworth-Rittman Hospital makes it possible for patients to have their skilled healthcare needs met at home. A registered nurse is on call 24 hours a day. For more information about Summa Wadsworth-Rittman Hospital home care, call (330) 334-2785 or the social services department at (330) 331-1649. Both Summa Home Care and Summa Wadsworth-Rittman Hospital Home Care are Medicare-certified and accredited by The Joint Commission.

Summa's Palliative Care and Hospice
Summa's Palliative Care and Hospice teams focus on providing care that enhances the comfort and quality of life for patients and their families. Hospice of Summa offers uncompromising quality care to terminally ill patients and support for the people who love and care for them.

The Palliative Care Consult Service provides strategies to manage the effects of treatment or pain and other symptoms associated with serious illness. The service also addresses the emotional, social and spiritual issues patients and their families may experience.

At Summa Akron City Hospital, the Acute Palliative Care Unit (ACPU) features a unique environment where staff can provide care within the comfort and healing environment patients and their families need. This holistic approach is better suited to the palliative care patients than the care that is possible elsewhere in an acute hospital setting.

Summa Wadsworth-Rittman Hospital also provides palliative care. Please talk to your nurse or physician for more information.