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General Inquiries

Frequently Asked Questions



Who do I contact to get more information about Summa Center for Corporate Health’s occupational health services or to set up an account for services?

You may contact our staff at (330) 940-5770 to obtain additional information about our occupational health services or to establish an account with The Summa Center for Corporate Health.

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Does my company need to sign a formal contract/agreement to participate in Summa Center for Corporate Health’s occupational healthcare services?

Summa Center for Corporate Health does not require a formal contract or agreement with its occupational healthcare clients. After fully assessing a company’s occupational healthcare needs, a Summa Urgent Care & Corporate Health representative will create a company protocol outlining the services to be performed as well as reporting instructions. This protocol is periodically reviewed with the company for accuracy.

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What is the standard turnaround time for urine drug screens and/or any additional substance abuse testing?

A typical turnaround time for a negative urine drug screen result is 24 to 48 hours. A non-negative urine drug screen results requires an additional 24 to 48 hours for the Medical Review Officer (MRO) process.

Breath alcohol test results are obtained and reported immediately after testing and/or confirmation occurs.

All hair testing reporting occurs within 48 to 72 hours after the hair specimen is obtained.

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Do my employees need appointments for work-related physicals, urine drug screens, or work-related injury care?

For physicals or other screening, appointments help the center’s staff to provide timely care of the worker, and get them back to work quickly. For initial treatment of work related injuries, no appointment is needed, walk-ins are welcome; however, scheduled appointments are encouraged to expedite the services needed. It is our policy to treat/see scheduled appointments first, although, Summer Center for Corporate Health’s expects that for initial work-related injuries, employees will be coming to the center(s) unexpectedly and they will be triaged immediately.

You may contact any of our center locations directly to schedule appointments.

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Is Summa Center for Corporate Health an Ohio BWC Certified Provider?

Yes, Summa Center for Corporate Health is an Ohio BWC Certified Provider and we are able to treat any employee in the State of Ohio for a work-related injury.

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What should I do if I am injured at work?

If you are injured at work, after reporting the injury to your employer, treatment should be sought immediately at any of our Summa Center for Corporate Health locations. If any of our centers are closed at the time of your injury, we recommend you seek medical attention at one of Summa's emergency rooms or urgent care centers. You can then schedule your follow-up appointment, if necessary, with one of our centers.

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Who do I contact with billing questions?

Please contact The Summa Center for Corporate Health at (330) 940-5770 during normal billing hours.

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