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Patient Testimonials

Ruth & Irving Olson

Summa Health System Emergency RoomRuth Olson tripped over a box in the bedroom, fell and was in a lot of pain.

“I knew it was time to call 911,” Irving said.

EMS thought Ruth may have broken bones, so they took her to Summa’s St. Thomas Hospital emergency department.

“No sense stopping at one of these (freestanding) emergency places,” Irving said. “Go right to the hospital and have them take the X-rays.”

Ruth was treated right away. They didn’t have to keep her. Upon leaving, the couple remembered they didn’t have their car and requested a taxi be called.

“Before I knew it, one of St. Thomas’s personnel rolled a car by, and she took us home,” Irving said. “It was the shock of a lifetime. That’s when we learned what great service was.”


Michelle Winton and KSU friends

Summa Health System Emergency DepartmentLast spring, Michelle Winton was getting ready to graduate from Kent State University when she was involved in a very serious car accident. The EMS who responded made the decision to take her to Summa’s Akron City Hospital, a Level I trauma unit.

“It was awful news; we didn’t know if we’d even be able to see her again,” her friend Mariah said.

Michelle’s injuries were severe. The trauma team at Akron City Hospital immediately responded. She underwent five surgeries, and the trauma team participated in all of them.

“It’s not like since I left the hospital I’ve left the team,” Michelle said. “The team has stayed with me, and they will be there for me throughout my lifetime.”

Michelle and Mariah both look forward to graduation day this time around. Mariah said, “It’s going to be so exciting to see her walk across that stage.”


Robbie and Ron Barodofsky

Summa Health System Akron Emergency RoomOne Sunday evening, Robbie Barodofsky experienced sudden abdominal bleeding. The bleeding persisted into the morning. At 4:30 a.m., she woke her husband Ron.

“I was partially in shock when she woke me up,” Ron said.

The ambulance took Robbie to Summa’s Western Reserve Hospital. There, she discovered she would need emergency surgery.

“The doctor put my mind at ease…so did everybody,” Robbie said. She was in the hospital for three days following the surgery. “I don’t like to use the word awesome, but my surgeon was awesome—he really was!”

Robbie is much more to us than an emergency patient. She is a fitness enthusiast, a mom and a wife who is dearly loved.


Susan Magoline

Summit County Emergency Room - Summa Health SystemSusan Magoline had been having some chest pain on and off for a few months, so she went for a stress test. The test was so grossly abnormal the paramedics were called immediately.

“My husband said take her to Summa, to the emergency department at Akron City Hospital,” Susan said.

At the emergency department, the cardiologist took her straight to the cardiac cath lab. One of her main coronary arteries was 90 percent blocked, and three stents were placed to remove the blockage. She was in the cardiac care unit for three days at Summa’s Akron City Hospital.

“After I was released from the hospital, I was back to watching my kids’ games the next week,” Susan said. “I’m so grateful that Summa was there to give me the care that I needed so quickly so I can continue to live a healthy life.”

In an emergency, time is of the essence. Always dial 9-1-1.