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Questions

 

Do I need an appointment?

No, you do not need an appointment. We understand that, often times, you are unable to secure an appointment with your personal or family physician when an injury or illness suddenly strikes, and using a Summa Urgent Care center is a practical alternative in such situations.

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What are the advantages of using Summa Urgent Care  versus a hospital emergency room?

Summa Urgent Care is a perfect alternative to an emergency room for medical problems that are not life threatening but need immediate attention. Unlike most emergency room visits, an urgent care center insures professional and personal care can be administered quickly, even without an appointment.

Additionally, Summa Urgent Care centers are conveniently located in the communities that they serve, offering a cost-effective alternative when urgent medical care is needed.

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Do I need a referral to see a Summa Urgent Care physician?

In most instances, you will not need a referral to see a Summa Urgent Care physician. Depending on your health insurance coverage, you may need a referral from your primary care physician (PCP) prior to being seen by a Summa Urgent Care  physician. It is important that, if a referral is required, you obtain it from your PCP prior to receiving treatment at Summa Urgent Care.

Please contact your insurance company to find out if you need a referral. If a referral is required, your PCP will then need to be notified so they can provide the appropriate paperwork to your insurance company.

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What if Summa Urgent Care does not participate with my health insurance provider?

Your health insurance provider likely offers out-of-network benefits, which may be comparable to your network benefits. If Summa Urgent Care does not participate with your health insurance provider, payment is required at time of service. We accept VISA, MasterCard, Discover, American Express, cash or personal check. We will provide you with an itemized statement, upon request, that you may use to file a claim with your insurance provider. You will receive notification from your health insurance provider advising you of how they processed your claim.

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What if I do not have health care coverage?

Payment is required at time of service. Summa Urgent Care accepts VISA, MasterCard, Discover, American Express, cash or personal check.

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Who do I contact with billing questions?
Summa Urgent Care and Corporate Health
2875 W. Market Street
Fairlawn, OH 44333
Phone: (330) 864-1916
Fax: (330) 864-1924

Open evenings and weekends.
Monday – Friday: 8 a.m. to 8 p.m.
Saturday-Sunday: 9 a.m. to 5 p.m.
Closed major holidays.

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