Epic Help
Epic Go-Live!
Summa Health migrated to our own instance of Epic on Saturday, October 29, at 4 a.m. This changeover is a result of many months of planning, hours of training and ongoing determination by our entire organization. Congratulations for being part of this great achievement and thank you for helping to make it possible. To view the Epic Go-Live event, please click here.
MyChart Helpdesk Phone Number: 234.475.6789
Summa Health Helpdesk Phone Number: 234.312.2222
Epic Self-Service Issue Reporting via Ivanti:
For non-critical issues, users should submit tickets via Ivanti Self-Service. This will allow tickets to be automatically routed to an appropriate team. To learn how to launch Invanti and submit a ticket view the tipsheet:
Epic Foundation Project Quick Start Guides and Tip Sheets
Epic Super User Roster
Epic Excitement 2022 on Summa@Work
The Epic Foundation changeover is scheduled for Saturday, October 29, at 4 a.m. Click the below link for more information on the Epic Foundation Project, training and other resources.
Give a Shout Out!
A lot of hard work – across our entire system – has gone into making the Epic Foundation Project possible. Through Summa Stars, our employee rewards and recognition program, you can recognize your team members for their commitment and teamwork. Send a friendly shout out at summahealth.org/SummaStars.
