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Welcome to Epic Help

Epic Help

The Epic portal will help you find helpful resources for Epic, MyChart and SummaLink. There are plenty of downloads for use and instructions to order printed materials. Please check back regularly to view the latest updates.


Epic Go-Live!

Summa Health migrated to our own instance of Epic on Saturday, October 29, at 4 a.m. This changeover is a result of many months of planning, hours of training and ongoing determination by our entire organization. Congratulations for being part of this great achievement and thank you for helping to make it possible. To view the Epic Go-Live event, please click here.


MyChart Helpdesk Phone Number: 234.475.6789


Summa Health Helpdesk Phone Number: 234.312.2222


Epic Self-Service Issue Reporting via Ivanti:

For non-critical issues, users should submit tickets via Ivanti Self-Service. This will allow tickets to be automatically routed to an appropriate team. To learn how to launch Invanti and submit a ticket view the tipsheet:

Epic Foundation Project Quick Start Guides and Tip Sheets

Epic Super User Roster

Epic Excitement 2022 on Summa@Work

The Epic Foundation changeover is scheduled for Saturday, October 29, at 4 a.m. Click the below link for more information on the Epic Foundation Project, training and other resources.

Give a Shout Out!

A lot of hard work – across our entire system – has gone into making the Epic Foundation Project possible. Through Summa Stars, our employee rewards and recognition program, you can recognize your team members for their commitment and teamwork. Send a friendly shout out at

Summa Stars

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