I have been to three different doctors in the past six months. I had a very difficult time finding a doctor who treated me as a human and shown a willingness to listen. I sought out a doctor who would not treat me in the homophobic manner other doctors have shown and Dr. Hamler has exceeded expectations by showing a genuine interest in his patients and an evident effort to connect.
I just moved to Ohio from another state and was pleasantly surprised to discover the Summa Pride Clinic. This was my first visit and felt very welcome all-around. I hope that in the future there will be a woman on staff - very important for this community (nothing against *Dr. Scott - he was great!)
First of all, I just want to say the ENTIRE STAFF AT THE PRIDE CLINIC IS OVER-THE-TOP AMAZING!! :) Every single person I came in contact with was incredible, friendly, caring, personable, and I just couldn't be happier with everything they did for me.
Ashleigh (I think is how you spell it) kicked off my appointment with the best attitude and I couldn't help but feel better about my day after she got me situated! I can only imagine she had a smile under her mask the whole time and needless to say it was infectious :D
Dr. Hamler was fantastic as always. He talks WITH me and not just TO me. He listens to my needs/concerns - and in return he talks about treatment and options in a way that I can understand. We covered a lot of topics I feel like and all along the way he was engaged with me and I never felt like the conversation was rushed so he can move on to the next person. Bottom line, he's a fantastic doctor and I'd strongly recommend him to anyone in the Akron area.
Pam knocked it out of the park with her tutorial she gave me for switching to E shots. She was very thorough and explained perfectly the differences with these shots opposed to the insulin shots I already take. And again, talk about a friendly and patient person! She was fantastic and her demonstration covered all my questions. And the fact that I received supplies (all the appropriate needles I would need, alcohol wipes, etc.) to help me get started with my shots at no extra cost is a testament to how much this office cares about their patients and their well-being.
Last but not least, Carson continues to be an incredible human being. I came into the appointment prepped with what to expect after he called me in advance to talk about my labs and we also shared a couple messages through MyChart. And after my appointment was done he provided me with some helpful information as a follow-up to part of my discussion during my appointment. He is always willing to help in any way he can and I appreciate everything he does!
I think that covers it. I should also mention that all of these individuals did such an amazing job on a Monday morning so kudos to them for starting off the week with a lot better of an attitude than I normally do.
Seriously, it's an incredible team you have here and I hope they get the recognition they deserve. Keep being awesome!!
- Erin S.