Willie and Sandy Miller, Triple Bypass and Nurse Experience Patient

During my triple bypass surgery at Summa Health, my nurse's compassionate care made me feel supported and at ease.

Transcription

Willie: Last February, I was at Summa Health for a triple bypass surgery, which is a major surgery. From the moment I was admitted to the hospital, I felt I was really in good hands,

Sandy: Starting with the nurse practitioner, she came in and she explained very clearly of what the procedure was going to be and even drew a picture of how this was gonna happen.

Willie: Anna was my primary nurse and she listened to what my fears were coming out of the surgery on the intubator, and as soon as I woke up, I saw her there, so it calmed me.

Sandy: She not only was trying to alleviate his fears, but she also was very concerned about making sure my needs were met as well. And boy, that goes a long way when you're going to something so major of a surgery.

Willie: If I could say anything to my nurses, especially Anna, thank you very much and a job well done.