Compliments and Complaints
You have the right to voice your concerns without compromising your access to care as a patient.
You can make a complaint or compliment directly to the hospital by calling Summa Barberton Hospital (330) 615-4046, Summa Wadsworth-Rittman Hospital (330) 331-1095 and (330) 375-6765, or you may file a complaint with any state or federal regulatory agency or with an accredited body.
Complaints may be filed with the Ohio Department of Health’s Complaint Unit or The Joint Commission at the following addresses:
The Ohio Department of Health Complaint Unit
246 N. High Street
Columbus, OH 43266
Phone: (800) 342-0553
The Joint Commission
Office of Quality Monitoring One Renaissance Blvd.
Oakbrook Terrace, IL 60191
Phone: (800) 994-6610
Fax: (630) 792-5636
You can also go online, if you feel it necessary to log a complaint: http://www.jointcommission.org/GeneralPublic/Complaint/