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Accessibility Statement — SummaHealth.org

Our Commitment

Summa Health System is committed to ensuring that our website is accessible to people with disabilities. We are actively working to increase the accessibility and usability of our digital properties and in doing so adhere to many of the available standards and guidelines of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.2 (WCAG 2.2).
 

Conformance Status

This website partially conforms to WCAG 2.2 Level AA. ‘Partially conforms’ means that some parts of the content do not fully conform to the accessibility standard. We are actively remediating identified issues and expect to achieve full conformance by [Target Date].
 

Known Accessibility Gaps

The following accessibility barriers were identified in an audit conducted in February 2026. Each is being addressed according to the remediation timeline below.
  • Body text color (#636466) does not meet the 4.5:1 contrast ratio required by WCAG 1.4.3 — remediation target: [Date]
  • Duplicate H1 heading elements on the homepage disrupt screen reader navigation — remediation target: [Date]
  • Five linked images (App Store, Google Play badges) missing descriptive alternative text — remediation target: [Date]
  • Ambiguous link text (‘Learn more’, ‘Read more’) does not convey destination purpose — remediation target: [Date]
  • Live chat widget button is missing an accessible name — remediation target: [Date] (vendor dependency)
  • Appointment section lacks dialog role and focus management — remediation target: [Date]

Feedback and Accessibility Contact

We welcome feedback on the accessibility of summahealth.org. If you experience barriers or have suggestions for improvement, please contact our Accessibility Coordinator:

Escalation Contact

Requesting Accessible Formats

If you need information from this website in an alternative accessible format — including large print, audio, electronic accessible document, or Braille — please contact us using the details above. We will fulfill reasonable accommodation requests within [5] business days.
 

Evaluation Methodology

This website was evaluated in February 2026 using the following methods: automated DOM inspection via JavaScript, visual screenshot review, manual structural analysis mapped against WCAG 2.2 success criteria, and color contrast analysis using computed CSS values. Full keyboard-only navigation traversal and screen reader testing (NVDA, JAWS, VoiceOver) are scheduled as follow-up steps. Automated scanning with axe-core and WAVE is planned prior to final conformance declaration.
 

Conformance Report

An Accessibility Conformance Report (ACR) based on VPAT 2.5 Rev 508 has been prepared for this website. [Link to ACR / available upon request from accessibility@summahealth.org]
 
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