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Summa Health Announces New Visitor Restrictions Amid Coronavirus COVID-19 Outbreak

Date: 03/17/2020

About Summa Health

AKRON, Ohio, March 17, 2020 – Due to the increasing spread of Coronavirus COVID-19 and in accordance with CDC guidelines, Summa Health announced today new visitor restrictions effective Wednesday, March 18.

In addition to previous visitation mandates, Summa Health will allow one visitor a day per patient between the hours of 8 a.m. to 12 p.m. and 4 p.m. to 8 p.m. The implementation of visitor restrictions at all facilities will be in place until further notice.

All visitors must report to the main entrance of each campus: 

  • Akron City Campus: 141 N. Forge Street
  • St. Thomas Campus: 444 N. Main Street
  • Barberton Campus: 155 5th Street, NE

Friends and family will not be allowed to visit if they have a cough, fever or respiratory symptoms or if they have been exposed to COVID-19. In addition, children under 16 years of age should not visit.
Visitors should expect the following process:

Prior to being allowed hospital access, each visitor will have their temperature taken. Those who have a temperature of 100˚F or greater will be denied access.

  • Visitation will be limited to one (1) healthy visitor per day 16 years of age or older
  • Visitation will only be allowed between the hours of 8 a.m. to 12 p.m. and 4 p.m. to 8 p.m. No visitors will be allowed access to the hospital after 8 p.m.
  • Contact the Call Center Help Line at 330.319.9453 with any questions about visitation restrictions.

We will make exceptions for extreme circumstances, such as severe illness of a loved one or end-of life situations. Patients who develop symptoms should call their doctors or the emergency room before being seen, so they can take precautions to prevent exposure to other individuals.

Summa Health through its Summa Health Virtual Visit E-Visits also recently announced the availability of free online screenings for COVID – 19 and e-visits for specific health conditions. Patients can visit and choose the e-visit service. Online screening of COVID-19 and e-visits for COVID-19, flu, sinus infections, hay fever and allergies will be free of charge.

On March 4, Summa Health established a Coronavirus Call Line inside the Clinical Access Center. The phone line is answered 24/7 by trained clinical staff. Since opening the line, Summa Health has received nearly 1,400 calls with questions about the Coronavirus COVID-19. The call line remains open. The phone number is 234.867.6314

Additional information and resources are also available on

Summa Health is one of the largest integrated healthcare delivery systems in Ohio. Encompassing a network of hospitals, community health centers, a health plan, a physician-hospital organization, a multi-specialty physician organization, research and the Summa Health Foundation, we are nationally renowned for excellence in patient care and for exceptional approaches to healthcare delivery. Summa’s clinical services are consistently recognized by the American Nurses Credentialing Center (Magnet status), U.S. News and World Report and The Leapfrog Group.

Media Contact: Shannon Houser


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