Skip to main content.

Volunteer Orientation Quiz

Please complete this short quiz and if you have any questions or need assistance, contact 330.375.3247 or

Please note you will need to watch the New Volunteer Orientation video to completeness before taking this quiz.

Orientation Video

I certify that I watched the orientation video to completeness.

Summa Facts

Which of the following is not a Summa Health commitment?

Volunteer Services Department

What are the minimum hours you need to serve to receive a free meal?

Which is an example of when it is in the best interest to terminate a volunteer?

Which of these are examples of something you are not permitted to wear while volunteering per the Summa Health Dress Code?

Quality and Compliance

What does PHI stand for?


Patients can decide to have their admission be confidential. If they are a "confidential admission" then this information cannot be shared with anyone except the person(s) treating them.

When is it appropriate to access or share PHI?

Safety & Risk Management

Where do volunteers go to be treated for an Unusual Occurrence?

What does R.A.C.E. stand for?


What does P.A.S.S. stand for?


Match the following Emergency Codes with their description:

Code Red:
Code Yellow:
Code Violet:
Code Silver:
Code Brown:
Code Blue:
Code Black:
Code Adam:

Summa Health Policies

Appropriate conduct at Summa Health System is conduct that promotes a Productive Environment.

Within Summa Health System who is responsible for making sure that a visitor receives excellent service?

Infection Control

The Center for Disease Control (CDC) recommends that people ______ when their hands are visibly soiled.

What should you do if you see a needle (sharp) that was not thrown away in a patient's room?

Your Information


Options to Request an Appointment

If your situation is an emergency, call 911.