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Volunteer Orientation Quiz

Please complete this short quiz and if you have any questions or need assistance, contact 330.375.3247 or volunteer@summahealth.org.

Please note you will need to watch the New Volunteer Orientation video to completeness before taking this quiz.

Orientation Video

I certify that I watched the orientation video to completeness.

Summa Facts

Which of the following is not a Summa Health commitment?

Volunteer Services Department

What are the minimum hours you need to serve to receive a free meal?

Which is an example of when it is in the best interest to terminate a volunteer?

Which of these are examples of something you are not permitted to wear while volunteering per the Summa Health Dress Code?

Quality and Compliance

What does PHI stand for?

P:
H:
I:

Patients can decide to have their admission be confidential. If they are a "confidential admission" then this information cannot be shared with anyone except the person(s) treating them.

When is it appropriate to access or share PHI?

Safety & Risk Management

Where do volunteers go to be treated for an Unusual Occurrence?

What does R.A.C.E. stand for?

R:
A:
C:
E:

What does P.A.S.S. stand for?

P:
A:
S:
S:

Match the following Emergency Codes with their description:

Code Red:
Code Yellow:
Code Violet:
Code Silver:
Code Brown:
Code Blue:
Code Black:
Code Adam:

Summa Health Policies

Appropriate conduct at Summa Health System is conduct that promotes a Productive Environment.

Within Summa Health System who is responsible for making sure that a visitor receives excellent service?

Infection Control

The Center for Disease Control (CDC) recommends that people ______ when their hands are visibly soiled.

What should you do if you see a needle (sharp) that was not thrown away in a patient's room?

Your Information

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Options to Request an Appointment

If your situation is an emergency, call 911.